We are delighted to announce the initial release of Customer Care Metrics in MyMessageCloud, providing our worldwide clients with access to a range of support data for the first time. Metrics, is available for clients that are using our Pay product which…
2020 was always forecast to be a bumper year for digital consumption and online spending. The numbers have been on an upward trajectory for the past few years and no one foresaw any reason for it to change. But then…
As the UK pushes through its third lockdown, it comes as no surprise that online streaming surged in 2020 according to Ofcom, with overall screen time up almost a third on 2019. Over-the-top (OTT) content – categorised as any content…
2020 was a rollercoaster year in ways few of us could have predicted! The covid-19 pandemic and subsequent lockdowns it caused have had a huge effect on the world that we’re yet to see the true impact of. Elsewhere, the…
A few years ago, mobile-first became an industry-standard term. As website traffic began to shift towards a mobile majority, companies began to realise that their website, online shops and social media content needed to be optimised for mobile, first and…
After a successful year, we are looking to expand operations into Eastern Europe. The move will deliver direct access to extensive networks in Czech Republic, Serbia and Slovenia for our clients and follows our recent entry into Luxembourg, Greece and…
As European carrier billing specialists, we at MessageCloud are undergoing exciting expansion in Europe with new local experts and connections with mobile operators in countries all over the continent. One of the latest countries that we’ve rolled out into is…
MessageCloud are pleased to announce we have been shortlisted for the Best SMS & Mobile Billing Solutions – Europe 2020. Mobile Billing Awards 2020 The CFI.co award selection panel is using a wide range of criteria to help…
The use of smartphones and devices has been on an upward curve for years now, and the use of DCB (direct carrier billing) to facilitate mobile payments is heading the same way. DCB is an online payment method that allows…
Mobile messaging has been on the grow for years but it’s only recently that it’s been widely brought into the marketing mix. Despite the rising statistics, 65% of brands still don’t have a mobile strategy in place to take advantage…